Industry guide
What does custom facilities software built by Black Badger involve?
Black Badger Software Solutions publishes this guide and builds custom facilities software, which is why a custom build appears on every list here. We build work orders, preventive maintenance, vendor management and inspections around the way your team already runs its buildings, you own the code and the accounts, and there is no per-seat fee.
Who a custom facilities system is for
A custom facilities system is for organizations that look after many buildings or sites and have a process a product only fits with workarounds. The usual signs are work orders in a shared inbox, approval limits in a spreadsheet, and a vendor portal the team has to work around.
We work mainly with organizations of 50 or more employees. A single-site team with a standard process is usually better served by a CMMS, and we say so when that is the case.
What goes into a custom facilities system
A custom facilities system holds work orders and requests, preventive maintenance schedules, asset records, inspection rounds, vendor dispatch with your approval limits, and invoice checks against what was approved. It often includes portals for vendors, tenants or staff, each showing only what that person needs.
It connects to the systems you keep. Approved costs go to your accounting or ERP system, and property teams keep the lease and accounting system they already run.
How Black Badger builds a custom facilities system
It starts with a conversation and then discovery, where we follow real requests from the moment they are raised to the moment the vendor is paid. You get a written scope that names what will be built before anything is signed.
During the build you see working screens. Your sites, assets and vendors are loaded and checked. At handover every account the system runs on is already in your name.
What you own when a custom facilities system is finished
You own the source code, the database, the hosting account and the email service. Black Badger is invited in as an administrator, and you can remove us whenever you choose.
There are no licenses. After launch you pay the running costs of the services the system uses, and adding a technician, a vendor or a site costs nothing.
Why Black Badger ranks where it does on Best Facilities Management Software
We spent years implementing and migrating business platforms before we moved to building custom systems, so we know where a product fits and where it stops fitting. That is the stance these lists are written from.
We do not rank the custom route first everywhere, because it is not always the right answer. It is first on the list about outgrowing spreadsheets or a vendor portal, and second or third on the rest.
Read more on blackbadger.biz
Ask Black Badger about a custom build
Questions buyers ask
What does custom facilities software cost?
We do not publish a figure for custom facilities software, because the number depends on what the system has to do, how many sites and people it serves and what it must connect to. We start from what you spend today on subscriptions and manual work and scope a one-time build against it. A written scope gives you a firm number.
Can an organization with fewer than 50 employees send the form?
Yes, a smaller organization can send the form. The form is open to everyone and a person reads every message. We will tell you plainly if a product is the better fit for your size.
Does Black Badger implement Corrigo, ServiceChannel or a CMMS for clients?
No, we do not resell or implement the products on these lists, because we build custom systems. If one of them fits your situation we will say so, and the first call is free.